Highly professional and approachable staff in a smart setting. Always make your opinions and requests seem good but can add their expert views without being patronising. In particular Graham and Elvis show the continuity which is so reassuring.
My mountain bike needed a professional to look over it and recommend repairs/ servicing. This was done and the requirements were explained in detail offering a choice of components etc. Definitely felt bike was in safe hands and when returned it felt good as new. Efficient professional and courteous interaction with Skinnergate
If I have a problem or need any help or advice the team is on hand to help.
Sometimes bike shops can feel a little uncomfortable the staff always make you feel welcome and are interested in what you are doing.
The store is spotless and stocked with a huge variety of items for cyclists of all ages.
The bike servicing and aftercare is first class keeping my bike I got from the store last year in top condition and slightly older bike too.
I went into the store not knowing what I wanted/needed, but once I spoke to the very friendly/knowledgable staff, I left feeling very happy with my purchases.