Trek Bicycle Washington D.C. Skyland Googlemaps

   245 Reviews
2227 Town Center Dr SE
Washington, DC 20020
771-210-3900
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Recent Reviews:


Knowledgeable and very helpful.
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Attentive staff , very knowledgeable , store was clean
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Great triage, excellent service, quick turnaround!
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My service experience was awesome
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Besides having knowledgeable staff and being well supplied, this store was open two minutes after the posted closing time, something both rare and appreciated for customers like me who could not reach it any sooner.
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I love the quality and design of the products. The customer service was excellent!
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Good customer service. Manager shows He care about My bike.
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The mechanics were super helpful with installing my new cleats! He also checked my Domane and recommended specific maintenance items. I purchased my bike at the Georgetown location a few years ago, but will be returning to this location in the future. Great customer service!
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Keith who assisted me with my purchase was exceedingly personable and effectively answered all my questions related to my new bike. it is evident that be care about guest, his colleagues and the SE DC community that he serves. Trek is luck to have his talent, insights and passion in the company!!!
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Fast work and great communication
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Keith is very knowledgeable, helpful, and friendly. A great experience alll around.
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Keith, along with his staff at the Washington DC location in Southeast provided me with outstanding customer service. They are very patient and detailed with answering questions and addressing concerns I had before purchasing a road bike for my son. They were very knowledgeable about all the different bikes and went the extra mile with sizing and allowing my son test ride/drive different bikes to make sure that it was indeed a good fit for him. They also double-check everything on the bike before leaving with our brand new purchase. They even went over the warranty services and Tune-Ups required to maintain our purchase. I feel very happy and satisfied with my new investment for my my son as he embarks on the new adventure of road biking. Thank you again to the staff and Keith, especially for doing everything it took to ensure my expectations were managed properly. They did not pressure me at all with my purchase which made it even more worth my while and time.
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Genuine and expedient service. I felt enlightened with every purchase because it came with a personal explanation of what it does and what the benefit is for first timers like myself. Really appreciated that.
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customer service and prices are great!
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Customer service is excellent
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Accurate perfect
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Keith and his staff run a tight ship. Not only do they do their jobs well, but they are kind and have a vision for their store that supersedes dollars and cents. They care about people and are making an impact. Highly recommend this store!
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Quick service and Knowledgeable staff
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Stellar customer service and genuine interactive staff!
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there great quality
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