I just came in for a trail pass. It's one of the few places you can get one now. I wanted to be sure they fixed the burned bridge on The Great River Trail.
Staff was super helpful and explained difference between bike locks and encouraged me to keep bike inside at night. I'm new to living IN the city and given my location the local knowledge was needed!
I had excellent service from Scott recently! His knowledge about bikes was very helpful and completed the work efficiently and made suggestions for keeping chains maintained so I felt he is a great resource at the shop!
Smith's has good service at a fair price. Helpful with their knowledge if you are going to do work on your own. Excellent at getting parts. Sales staff is knowledgeable---and more important, with staff turnover it can't be expected everyone knows everything, so they don't pretend and if someone knows more---they make sure you get the right answer.
Lots of selection on pikes and accessories. Well, a little weak in the touring bikes; but then, few people are looking for touring bikes. No matter the need they'll get you set up.