The workers were so friendly and accommodating while I tried different size bikes! Then installed the extra accessories I purchased before I picked up my new bike!
South Lyon Cycle is the MOST customer service business I have the pleasure of doing business with. They are friendly, helpful, and go way beyond the norm to assist.
I have purchased a few bikes there and would highly recommend them. My last purchase was a CLASS1 e-bike. I’ve had it about 5 years. I get their Spring tuneup and follow all recommendations to keep it in perfect running condition. I’ve also bought some accessories and a bike rack there.
They are always price competitive and assist with assembly of your purchase.
They are the BEST!
Excellent service and products. Austin is always willing to go that extra mile to make sure you get the bike that's right for you and the service you need.
The service people are very friendly and very informative. They were able to answer any questions I had and seemed thoroughly honest about everything. Good people to work with and be comfortable with.
Great Custer service, extremely knowledgeable, and very friendly. Very nice selection and plenty of accessory's. If you are looking to get set up with a bike for riding condition they will take care of you!
Austin and his crew are very customer friendly with a strong desire to address all questions or concerns that you might have; before, during and after the sale. Austin and his team are very knowledgeable yet down to earth when they interact with their customers. They surprised us by offering free delivery and pickup of our new Trek e-bikes. We love the way the bikes ride with a noticeable difference between the lower cost competition. We’ve experienced a few minor issues or concerns with the bikes but South Lyon Cycle were quick to provide answers and resolution which exceeded our expectations. We highly recommend you come and check out there demo models like we did.
Got a great tune-up for my bikes, and they're working great. I had a ton of questions, which were all thoroughly answered, and was even given a very basic bike fit for free.