Every time I have needed something for my older motorhome, the staff at General RV have been extremely helpful. They are also very friendly and courteous.
I recommend them to everyone.
☆☆☆☆☆
Flexibility in scheduling me in on the same day. Assisting with locating parts locally, which I procured for the work. Succinct description of the work hours needed and delivery on that promise.
There were lots of rv’s to look at, the salesman was very friendly talking about things other than the rv’s, and the financial guy was really nice and helpful!
Vince communicated the issues I had with my RV much better than I did! His communication skills were exceptional and thorough. All the repairs (except the ones that needed parts ordered) were completed within a very reasonable timeframe. We love & appreciate General RV being in South Weber!
Jared Griffiths was the best salesman I’ve ever delt with. He was friendly and knowledgeable and not pushy. Didn’t make me feel rushed and gave me options. I was Luke’s first trailer walk through and he was pleasant and thorough. Everyone was kind and pleasant and’s very accommodating. I will never go anywhere else.
I got there early and Sarah said no problem. We can get you started right now. Took approximately one hour to walk-through and detail everything. Same-day service, fast, friendly just a good overall experience.
Even through my financial troubles, they were very willing to work with me and find a proper solution. The first trailer I was looking at was just a bit too expensive and when I said that they immediately found another one. They were very quick on turnout times and they were very easily to get a hold of a very gracious for the service that they were able to give to me these past couple of weeks.
Dennis was very friendly, and so was the rest of the staff I encountered. Everyone was very welcoming and I appreciated the thorough tour of the Storyteller. Overall, very pleasant purchasing experience!
Chris Kaylor was very attentive to the work needed on the Winnebago warranty Recall. He is a outstanding Service Adviser. One does not always get to work with such an individual as Chris.
I have good experiences when I bring my trailer in for service. So many people comment on the problems they have with dealers, but i have not encountered any with General RV/ South Weber, Utah. My contact in service, Vince Martin, takes care of me. Key to success I believe, is good communication and realistic expectations as the customer. I'm fortunate to have them as my servicing dealer and that I bought a good quality rv from them.