I am sooo pleased with the quality of service I continually receive from Helen, a stylist at your Austin location (43-101).
The only real 'improvement' I could recommend is to train-up the skill level to meet Helen's proficiency.
This may be too difficult to do though... no substitute for experience. :)
Helen gives me the best service, advise, and haircuts I’ve ever received. I’m so happy I came in and was so lucky to have her my first time. For the past 2 years I’ve never looked anywhere else. It’s because I can’t leave Helen!
I usually have a great haircut here but a) noticed the price for a beard trim went up b) the time previously, Helen cut my hair and it was not blended well or even when my life looked at it up close.
This time around, I asked her to blend in the sides better, and she had an attitude with me for the rest of my visit. The cherry on top, was her basically criticizing why I didn’t tip her well, and denying me service in the future, “I am going to make sure I don’t cut your hair anymore!”
What I like most about your services is the consistency and attention to detail from Helen. Every time I come in, I get a clean, precise cut that matches exactly what I asked for. The atmosphere is relaxed and welcoming, and it’s clear Helen takes pride in her work. It’s more than just a haircut—it’s a great overall experience.