Cookie is amazing with my 9year old son and I always know it's going to be a very good experience. I also love the app so you can keep tabs on who is working and the lineup.
STYLISTS ARE PERSONABLE, LISTEN TO YOUR WANTS, EASY TO TALK TOO AND GREAT CONVERSATIONIST. I LIKE THAT THEY WILL RECOMMEND PRODUCTS. A SPECIAL SHOUTOUT TO MARTY.
This was my first visit to Sport Clips. It was an amazing experience. Aniya was very friendly and did a great job. I will coming here again for my next haircut.
I really like sports clips. I get a better haircut than other chains. They also have a good atmosphere and the extra service (wash, hot towel) is nice.
While I give 10/10, my one critique is with the check in service. I work about 25-30 minutes from the sports clips by my house and when I get my haircut it's usually on the way home. I have several times checked in online, had few or no customers in the store so I get called right away while I'm driving there and then cancelled for being absent, and then when I arrive, have to sit there and wait for other people who showed up after me but checked in online. If someone checks in online and no one is in store, maybe don't cancel right away, especially since you will honor other people's online check -ins while I have to wait for them.
Cookie is the reason I continue to come back. I visit your location at least once every two weeks.
Make a rewards system. I’d like to be able to earn free haircuts.
Vicky provides a very quality haircut with attention to detail. I appreciate her professionalism and conversations that makes the customer feel welcomed.