Great customer service and value. Convenient location. Only issue is with inconsistent MVP service. Specifically, the towels are rarely hot enough - lukewarm most of the time.
Clean efficient well run store. Every worker seemed engaged and friendly. Every customer was welcomed as they enter the store. The hair cut is always great, and I can select the stylist I want. This time I had her trim my beard for the first time. I don't know why I haven't done so before. Her work was excellent.
Ok. My only misgiving is that both the app and the webpage both failed to give me the list of stylists to select on that day, with several attempts. I've been successful repeatedly doing so in the past but this time around I had trouble. It was apparently an IT thing.
I really wish I could schedule a stylist for the following day, which you do not allow. It would make an early appointment easier for me.
As usual, I got a great haircut and the MVP hot towel and tea tree treatments on my hair felt amazing and the weight was minimal. It was really easy to check in and get going. It was a great visit
Kate does an amazing job! Always open to help create a new style or making suggestions to update a current one. Her team is helpful and supportive of each other.
The service was amazing! Paulina was very professional and gave me one of the best haircuts I’ve ever had! I’ll be back especially because of her! I’d give her a raise!