I appreciate that I am treated as a valued client instead of a customer on an assembly line. I like personal attention and frequent this business because I have received such care in the past. I am glad that the apparent business model has not changed such that I would feel less than appreciated as an individual client. I frequent this business because I do feel like I am being given the time to get the haircut I want.
I have very little hair, haircut takes about five minutes, yet I get charged the same amount as someone who's cut takes more than thirty minutes. WHY??!?!?!!??!