Simple. Excellent haircut every time. Plus, very pleasant people. I used to go to a “high end”, read, expensive, hair salon. Haircut was sometimes good, sometimes not so good. These hair cuts now are always right on the money.
Overall the service is good but what makes it more than good is my to go stylist Angelina. She goes above and beyond every visit. Definitely give her a pay raise!
I like the sign up system. The place I used to go to, didn't take reservations and it never failed that when I came in, I waited 45 minutes or more and would often get the stylist I did not like. The Sport Clips system enables me to stay at home until my stylist is 15 minutes away from available and then I just hop in the car, walk in, and I'm served almost immediately.