My 12 year old son absolutely loves going to Sport Clips in Big Rapids, MI for his haircuts. Every time we’ve been in, the staff has been professional and polite. He’s had his hair cut by different stylists each time, and he’s walked out as a satisfied customer with a great-looking haircut every time. He loves the “special” treatment of the hot face towel, massage, etc. The whole experience makes him feel heard and cared about each time he visits. We will keep coming back for his hair care needs, and we do recommend Sport Clips to friends & family. Thanks for being great!
Always love coming in to see everyone. There is a running challenge between the stylists as to who will be doing my hair. I get the Double MVP and the challenge is to see who can keep the back of my shirt the driest or who will be the super soaker lol.
The people working are the most important part of your business. Skill of the person working, and agreeable personality are key to return customers, and you have both in many in your establishment. Massager on the shoulders is a nice touch