Khalidha needs to learn to listen and follow what was on the ticket the last time I was there. I asked for the Tea Tree Shaping cream for my hair. It helps keep it in place because my hair has a mind of it's own. Instead she puts this stupid hair pudding on my head without consent. Not to mention that my hair was still soaking wet. Every time I came there, the other associates dried my hair after the shampoo. She missed the crucial part of the ticket where I have a pretty noticeable part going down the left side. She completely forgoes that. And I don't understand how she does it but every time she does my sideburns she can never get them even. I have to fix them when I come home. For $30, I should have to fix what she failed to do. All of the other girls are fantastic. Khalidha is the only one I've had troubles with.