I was next in line due to checking in online before driving 45 minutes to this particular location. When I arrived the first person who finished, did not take me as their patron. Instead they found tedious tasks to do and immediately took the next person once a second stylist finished their haircut. The stylist who took me was very new and did not do a good job. I had clumps of hair left on me, and now have a patch longer on the top I had to cut myself with scissors. I usually just go to this one because I get great service but the manager really let me down this time. If I do not see my normal stylist on the list anymore I will not return for a hair cut. I would rather butcher my own haircut then let a “professional” butcher it and I have to pay them for it. I may not even come back.