When we first arrived in Hallie, the stylist told us we were at the wrong location. I did not notice that the app did not make his appointment at the location that I originally selected. She let us know that they did not have time to add us at their location before they closed. We had to go to the next town to get our correct appointment location. My young son and I were very happy with the products and services at the second location, but the challenge of navigating this after an already long day about sent this mama over the edge!