With the constant rotation of the stylists/barbers it is impossible to get the same person. I’ve been going to that store for six years and I think the amount of times I’ve had a good haircut has been in the single digits. Why I continued to go is beyond me but I’m finding someone more professional as the price difference will be negligible.
Primarily it is the staff. My haircuts are very back so the service is what makes the difference. The staff are always professional and friendly making for an enjoyable experience.
I enjoy the atmosphere of community making real connections with the barber who cuts my sons hair and him finally being comfortable enough to open up with her for what he likes and dislikes.