The hair stylists make sure you are happy from the time you step foot through the door to you getting up from their chair. They check in with you multiple times to make sure they are getting everything right. I hadn't been in 2 years (I wasn't in the area) but I was treated like a regular customer. I was extremely comfortable and confident in my stylist. If anyone wants a welcoming environment ans a good cut, this is the place to go.
I enjoy the "spa treatment" aspect of the services. I live an "always on the go" life. If I can receive spa like treatment when I get my hair cut, that is huge incentive to continue to go to Sport Clips.