Excellent location. Great store setup.
Kristen is the best. Says she’s been there 15+ years. There is no way you can lose this woman. I would leave. She has got to have at least 75% requested by clients.
There’s tremendous turnover in this business and yet she’s steady. With kids too.
My continued presence is because of her.
Process is odd but effective. No advance reservations is off putting. But it works for me. I’m very loyal and know when Kristen works so when I’m ready I login and know within 90 minutes I’ll be done.
20 years ago that wouldn’t have worked.