I love Esperanza, she’s kind and knowledgeable, I’ve been going to the store since the opening and she’s always been kind and friendly and welcoming as soon as you walk in though the door, she’s awesome!
I like that you ca sign in before you get there. I also like the app b/c it allows me to see the last time I had a haircut. Maybe a good idea to be able to set a notification so I get a reminder "hey, its been 6 weeks since your last haircut, would you like to schedule?"
Milaida is excellent. She is always friendly, and always ensures my hair comes out nice. Never rushes or skips a step, i was lucky enough to be serviced by her years ago by chance, and i have not had anyone else touch my hair since. She's amazing, consistently!