The process is great- sign on at home, you have an estimated time of arrival which makes the waiting time minimal. Maddie was pleasant and did a great job with my hair. Great experience.
I am a man...which means that I hate change more than Donald Trump hates windy days. The fact that y'all keep good records and most of your staff are great keeps me coming back. I come back to the same stylist ( Maddie) because she is really good at her job, doesn't talk my ear off, and has made good life choices. Its about 30% of the products and services you offer and 70% Maddie. You should give her a raise and do whatever you have to in order to keep her forever.