I think you're a contemporary, family friendly salon with employees that have a sense of unity among themselves and to the business. Most of your stylists have both strong communication and styling skills. In my most recent trip, I was surprised that Gina has only worked with you for 2-3 months, but I think she's given me the best experience that I have had in your store. She was friendly, she cared about her job, she wasn't afraid to interact and build social rapport with her customers. Most importantly, what has separated her from other stylists that I've typically had at your store, she's not only willing to go the extra mile if asked, but she does it on her own. I saw something that could be corrected on one side, but then she went ahead and made sure the other side was good without prompting. It was also a very busy day, you were short staffed, but she still had the professionalism and friendliness that I love.
Sports Clips offers a very friendly and personal environment. Everytime I visit, I feel like I make a new friend. The girls are always in a great mood, they stay engaged in conversation and they always get my cut done right. This is why I continue to go back time after time! I would highly recommend this place to friends, family and anyone else in the community that's looking to have a friendly hair-cutting experience.