Your services are great. From online check in, welcoming as soon you enter the business, and the VIP treatment when you ask for it. All that is awesome.
Most haircuts are quick and well done; ability to choose your stylist if you want; fair (but not inexpensive) cost; nice waiting area; senior and veteran discounts (which I always add into the tip I would otherwise leave).
I'm highly involved in apps and the online community. A large part of my work environment. IMO, your app and online site becomes redundant and clunky. Believe me, I'm
conversant. I generally just call it in. Thanks - [FIRST NAME REMOVED]