Joined the lineup online. It gave me an estimated time I should arrive. I got there, looked at the board and saw I was next in line for my selected Stylist (Darci). Only had to wait 10 minutes from getting there. She got started and we had a pleasant conversation. She remembered about my two angry areas (cowlicks) and treated them with care. I usually need a couple of weeks before the angry areas settle down, but his time Darci did a super job. Looked good at the end of the haircut that day, but even better it looked good the next day after a shower and shampoo. Spot on!