When consulting with a client you should not ask them what level to use. You are the professional and should know which level to select for each desired look. If not sure what client is needing ask how long ago they had their hair cut. Ask if they want the same look or something new. If these questions didn't help use pictures they are worth a thousand words. Proper consults set you up for excellent results.
Well I think you do a great job with the haircut and the washing but you really need to train the girls better on how to do the head massage in the neck massage and not to cool off the towel too much for the face. There's really just too much in consistencies and they should really know how much pressure to apply. The Cutting is great but it's just when I pay for a double I really wanted to be a true double not some Sissy head massage that I can barely feel. That's just my two cents
Once again fantastic hair cut great conversation with Rachel and all the other hair cutters . You have fantastic people there they all make you feel great. Thank you to sport clips and keep up the great work .