Scheduling app removed me from the queue and I couldn’t wait so I went elsewhere. The owner and I believe she was a manager both personally apologized and gave me a free haircut. I will still go there due to the rectification, but more so because the stylists, the owner and the manager are all friendly and give good cuts. I also like that I can most often can get a cut last minute.
Ron did a great job with my haircut and MVP service at the South Sarasota store. I highly recommend Ron and all the barbers and stylists at this store.