Recent Reviews:
August 13, 2025
S.B.
Felicia consistently goes above and beyond to ensure my haircut is exactly the way I like it. Her attention to detail, skill, and professionalism make every visit a fantastic experience. I truly appreciate her dedication to delivering excellent service, and I believe she is an invaluable asset to your team. Her positive attitude and expertise always leave me feeling confident and satisfied with my hair.
August 12, 2025
W.T.
August 10, 2025
Timothy Lamons
August 6, 2025
J.C.
A simple "would you recommend" question is not a proper survey.
There should be questions about quality and satisfaction.
It is typical for me to walk out, as in this case, with a haircut that is shorter on one side than the other. This is not a every time occurrence but often enough for it to be discussed among my peers. I come in for the walk-in convenience, I accept the level of quality.
August 1, 2025
Raul Casanova
July 22, 2025
P.H.
July 18, 2025
D.K.
Giselle and Melissa were OUTSTANDING in how they handled my previous survey after my poor experience last week.
We can't always avoid mistakes from happening, but we can always control how we respond to how those mistakes are handled, and this team knocked it out of the park.
I received a response from Giselle very shortly after I submitted my initial survey, and I was informed to head to the store to meet with either Giselle or Melissa to correct the situation free of charge.
I ended up meeting with Melissa today and she was already aware of the situation and took great care of me! She was pleasant and gave me a solid haircut while making sure my concerns were all addressed.
11/10