Great haircut (fade) and the stylist made sure I wasn't allergic to the shampoo. Turns out I was, and she was able to switch it (and saved me from a reaction).
Wait times are normally less than 15 minutes. The stylists have always been able to understand what I want for a haircut. I have never been disappointed with the service I have received.
I like that I have the option for a shampoo. It helps me squeeze in a haircut while I am out running errands. Otherwise, I would have to plan all of my haircuts on my way home. I can’t stand to have hair falling on my neck all day.