I like the consistency of the staff at the store I visit. They are friendly, efficient and provide good service. I also like that I can get hair cuts in the two states where I own homes. I also enjoy the ability to schedule via the website.
Many of your stylists have been there a long time, If my primary stylist Jonell is not for some reason I see Kristin, she has cut my hair several times and does a great job and doublechecks things are right.