Recent Reviews:
June 9, 2025
G.W.
June 4, 2025
J.B.
My son had his hair cut Monday at the location in Wilson. The lady that did it was nice. I asked if she new how to do a mullet as that's what he wanted. She assured me she could do the cut and fade it correctly. The hair is all chopped up, gapped up, and uneven all the way around. I had to try to fix it at home as best I could. To atleast make the cut even from ear to ear. He is missing junks of hair in the back and is hugely unhappy with the cut. I'm going to now have to take him to another place to try to fix it this weekend.
June 2, 2025
Kelly Denton
I hate that I cannot remember the nice lady who cut my bangs for me, but she did amazing! I know this place is geared more for men, but she knocked it out of the park doing my bangs for me! I feel so confident and have received so many compliments. She was so nice and listened to what I wanted and matched rhe reference picture. 100/10. Exceeded expectations all around. Clean environment. The app wait time helps so you are not stuck sitting there ALL day like other places. Truly wonderful experience!
June 1, 2025
raymond deck
May 29, 2025
Mike willard
May 26, 2025
M.R.
May 25, 2025
D.S.
Walked in and we were advised by Alexus there was a 1 hour & 40 minute wait. 1) We were asked if we registered online, and I stated I did not. 2) Alexus asked us to register, and to provided a cell number. We did. 3)Alexus did NOT suggest we wait in-store.
We were then advised by Alexus we would be texted. I specifically stated to Alexus we would be glad to come back and accepted the initial 1 hour 40 minute wait. 4) About 1 Hour and 30 minutes llater, SportsClips texted us that our chosen stylist, Amy, our chosen stylist, A) would be available in 15 minutes and to B) head to SportsClips. 5) We arrived within the 15 minutes, saw “DS” was listed in-store. *5) We waited an additional 35 minutes and watched Amy provide meticuous care/treatment cutting her client’s hair - uninterrupted by any other tasks, unhurried.
6) I went to the counter and stated to Alexus all the above chronological facts 1-5. 7) Alexus stated Amy had to take a walkin.
I expressed my dissatisfaction with being texted to appear in 15 minutes, doing so, and waiting a whopping additional 35 minutes because Amy had to take a walkin. WE WERE A WALKIN.
DS received BIASED AND DISPARATE TREATMENT. DS was a return client to Amy. Amy rushed, accidentally removed more hair from the top because, as she mentioned, she FORGOT to make a note on how she previously cut his hair. She rushed and zipped through cutting his hair in that section. ALSO, HIS COCHLEAR DEVICE AND HEARING AID MUST BE REMOVED TO GET A HAIRCUT. WITHOUT HIS COCHLEAR IMPLANT ON AND WITHOUT HIS HEARING AID I REMAIN WITH HIM. AMY KNEW OF HIS SPECIAL NEEDS. AMY ZIPPED THROUGH HIS HAIR BEFORE WHILE I WAS ARRANGING MY PURSE WITH MY BACK TURNED. THAT QUICKLY. AGAIN, I WATCHED HER METICULOUSLY TAKE TIME CUTTING, ADJUSTING, CONFERRING, WITH HER PRIOR CLIENT DURING THE ADDITIONAL 35 MINUTES WHILE SEATED IN-STORE. I AM NOT A HAPPY CAMPER. DISPARATE AND BIASED CALLOUS TREATMENT BY YOUR STAFF WITH DISREGARD FOR MY INPUT, WITH AN ATTEMPT TO PROJECT ALL CONCERNS I NOTED DIDN’T MEAN ANYTHING. BTW, AMY LEFT DS TO ANSWER THE PHONE. ALTHOUGH DURUNG THE 35 MINUTES I OBSERVED HER WITH THAT 1 PREVIOUS CLIENT, SHE HAD NO, NO OTHER TASKS TO CARRY OUT. My Grandson NOW KNOW WHAT BIASED TREATMENT LOOKS LIKE. Sincerely, Paulette Umstead. [PHONE NUMBER REMOVED]. INTEND TO POST.