The drivers are quite helpful and cheerful. The rides are a bit bumpy but manageable! Parking Spot is super convenient for a frequent traveler like me.
Overall, a good experience, but I was charged extra for parking in a "covered parking" space even though I parked in an uncovered one because of where I entered the lot- which was the only entrance I was able to find.
Drivers are very prompt and courteous. Your shuttle vans need to be updated, though. The shock absorbers are old and don't work very well. These need to be replaced.