My flight back home got delayed and I missed my connecting - it was super easy to add a night on to my parking reservation. Using the app to navigate the shuttle was super helpful!
Everyone is so great at 1. Terry Taylor is my fave but I’ve never had a bad experience with shuttle drivers. They’re all wonderful. Shuttles run regularly and valet is super fast at check in and leaving.
The app is good and I like the self QR code enter and exit process. I also appreciated the discount coupon for parking as I would have looked for a more affordable place to park.
Everything is fine, and the drivers are courteous and friendly. However, waiting for a bus can be frustrating, especially when a bus drives by without stopping to pick up passengers. Alternatively, the bus may wait at the terminal until it is full.