The staff is always very helpful and friendly. The location is convenient. Once, in covered parking my car somehow got very dirty. I informed the staff and they were very apologetic and gave me a free day to compensate me for the necessary car wash. Keep up the great work. I recommend Parking Spot to all my friends.
Truthfully, assuming someone reads this.....I will always recommend Parking spot East, they should return valet service. That aside here is the deal, The pick up at the airport by Corey was excellent service as we have become used to. however on departure day the man who picked us up at the garage at about 3PM on June 7 ( yes I would know who he was if and when I see him again) was lousy, I was one of 3 people on the van and the only person picked up from covered parking. This driver not only did not greet me but didn't get up from his seat to offer help with luggage, never moved an inch. I needed help, he gave none. Upon arrival at terminal one I informed him of my shock, yes shock and only because you set the standard, of my disappointment at not even bother to get up from his seat and offer help, his reply was "
I did not see that you had any luggage or needed help, because the door blocked my view" i said that's ridiculous you should move or get up so you can see, I was right in front of the door. it went on from there, no apology only excuses. I showed him the tip/gratuity I had ready to give, because we always tip and show appreciation. I told him he earned nothing and gets nothing. By far absolutly the worst service since it was the early days of Park Express. Really lousy.
My car battery was dead when I came back at 10:00 pm. I asked a shuttle driver if there was a battery service - he said yes, and by the time I walked up to the office, he'd already radioed ahead so someone was ready to meet me. And, even better, the shuttle driver pulled up at the office and gave us both a ride back to my car. The whole thing took less than 5 minutes. Amazing service!