Excellent experience selecting a carbon fiber bike, accessories and the newly released Thule Outpost 2-bike rack. Randy was very helpful in explaining the different products available, which provided me with enough information to make a great selection. His low key approach and dry sense of humor made this entire experience a delight. Leah, who works on the repair side is very good at her craft and went above and beyond in fielding a call when i was at home and couldn't figure out how to remove the rack. This entire experience speaks volumes of the integrity and expertise of Randy and his team. I've been to a few other bike stores in the NE region, and am confident Stadium Bike leads the way in customer service.
I called and went in the same day to have a flat tire fixed. The staff was very pleasant and completed the fixed immediately at a fair price. Thank you!
They take care of it as soon as possible, are always willing to explain what was done, anything that may soon need to be checked, and it comes back clean and shiny! I've been taking my rides there for several years, and will continue .