Appointments are timely. Mr. Chuck calls before he arrives. He is competent and professional. He inspects inside and outside of my home. He provides information pertaining to what he finds and provides information regarding treatment and prevention.
Response time, courteous and professional staff, both office support and technicians. They were very thorough in explaining services and issues, as well as mitigation options.
They listen to my concerns about what I’m seeing, they are thoughtful in making sure that they maintain a high level of professionalism. Their work is incredible. I could not be more pleased with a company that cares about my concerns and delivers on a very great service.
When the tech came to treat my house, I expressed a concern about sudden "fruit flies?" appearing inside. He determined the source was my garbage disposal and helped me fix the problem. Above and beyond good service (at no charge!)