Any questions I have had are answered and explained, when necessary. Also, if they suspect an issue that may be related to plumbing or other, they alert me and suggest which service to contact to get help.
Any time I have any issues, I can make a call and somebody is out here within a certain timeframe to solve the issue. I just referred Culligan to my sister, Lisa Rueckert. I have used Culligan for the past 20 years.