It is not so much about the products as the people. My rep was very good and made sure I was involved in every step. She made sure I understood every test-and even had me give my opinion on reading the levels so I never felt like I was being mislead.
It simply works! Installed equipment functions as advertised. Refill services are timely and on schedule. Service people are courteous and always check the water for "softness". In a word, the service does what it promises.