The service is great... someone checks in every couple of weeks to see what we need and delivery is always prompt. But I'm not crazy about the constant requests to complete customer satisfaction surveys...
The product itself is excellent. Mine is on demand softening and provides nice soft water all the time. I don't have to add salt very often.
Culligan in Regina is very responsive to your phone call. They gave me the requested information to begin with but I eventually had to have a service call.
The service man arrived at the time scheduled. He did phone ahead to confirm the date and time. This is huge to me - other companies you wait aroiund all day . He was very pleasant when he arrived and was efficient in the work necessary. He gave good advice to all of my questions.
I have had this system since 1910 and this is the first service call I have required.
I would definitely recommend Culligan !