Rachael was super nice and easy to talk to, and did a great job with my brows :) It's also just a ten minute walk from my apartment, so it's super convenient. I liked that we initially talked about what I wanted, and then she was conservative on the waxing and let me give input on more specifics as we went along.
It was my first time getting a wax and Rachael made the experience less awkward and talked me through it all which was nice. She explained any questions I had and made the whole experience better than I expected!
Clear instructions on finding the place and parking information, the service is great! The only thing I wish I have known was that the price listed on the web site was different from what was actually charged.