Response From StudioMOVE!
March 14, 2017
Thanks for the comments Emily. The only reason we would take a class would be if you were a no show to a full class, such as spin or TRX. Typically we do not penalize for late cancellations unless it forces us to turn away other clients. I'll check your account and be sure no classes were taken by mistake. Thanks for the opportunity to make things right!