Excellent and knowledgeable staff. Made me feel incredibly comfortable during my first ever Brazilian sugaring session. I also appreciate that the pain level is bearable (even for a first-timer who didn't know to prep by trimming). I will absolutely come back. Pre-pandemic, I was a regular at European Wax Center (they use hard wax for brazilians) and I could not build the courage to start again after the pandemic because I was dreading the pain and the ingrown hairs. After sugaring for the first time, I will never go back to hard wax. It has been 3 weeks since my first service and I am still smooth down there, and it cleared up my ingrown hairs and darkness surrounding my bikini line. So grateful!!