You had a product in stock thay I had been unable to find anywhere else. It was also good to support a relatively local business. Prompt delivery and good communication.
I haven't bought a bike for a long time and was very well looked after by the staff, having a fit for the saddle height and instructions on essential bike maintenance.
Summit were really helpful in finding me my first eMTB (at the age of 66!).
Initially I hired an XL (I’m 6’6”) Trek Rail+ 5 at their bike hire centre at Coed y Brenin. Jim the manager there was really knowledgeable, helpful and patient with no pressure to buy.
I opted to buy the bike from Summit’s shop in Aberystwyth as closer to my home. The bike was set up exactly for my height and weight etc. and was ready for collection with my additions when promised. Gaz at Aberystwyth was particularly helpful and knowledgeable.
I can thoroughly recommend Summit for both bike hire in Coed y Brenin (where they have4 a good range of eMTBs from XL to S, Trek and Specialised) and bike sales where they have a large, well-stocked shop in Aberystwyth, both locations with friendly, knowledgeable staff.
Oh and finally, the trails at Coed y Brenin are awesome.
Very friendly staff who took time with us and were interested in helping. Excellent service and communication, it was our first visit and we will definitely be back.