The guy with the skin-head is surprisingly polite and helpful for such a thuggish looking brute.
Always great service, advice, and work quality from Summit team.
I bought an Elite turbo trainer. Summit were the nearest stockist (50 miles away). Initial enquiries and ordering all by email with prompt and helpful replies. Enough rapport and trust built up that they ordered before I paid my deposit! Deposit paid over the phone..easy and positive experience. Item arrived quickly. On arrival at Summit to collect the item I was met immediately and plenty of time spent with me going through precisely what I need to do in setting up at home. This was pure added value. In my experience, Jim is the absolute standout guy from the summit team: helpful and courteous. Jim even carried the item to my car. A great experience overall. Thanks.
Jimmy was a friendly and approachable staff member who was very knowledgeable about the bikes they sell. I would recommend Summit Cycles to my friends.
Super happy with the service again, Always helpful with any queries and honest with what needs fixing and updating over time! Attention to detail is next to none and they take pride in the work they do.
The Shop always looks fresh and clean. Products are well displayed and very easy to find. The Owner and Staff are always friendly and give good advice. A pleasant local place to shop.
Summit was helpful, prompt & professional in repairing my bike. The summary of repairs provided & suggested future work is useful.
Thanks for your work.
The customer service is always outstanding, they are kind, patient and polite. Taking my bike in is always a fun trip knowing I’ll see the lovely people who work there, thank you for answering all my silly questions