My bike was booked in for a service and I dropped it off with Summit Cycles late morning. In view of the distance I had travelled the service staff ensured the bike was ready for me to collect that same afternoon, which was really appreciated.
I was contacted to advise about an issue with one of the tyres and given a choice of the type of replacement and costs involved and I was also informed what work had been carried out on the bike under the service.
I was really happy with the service provided. The staff are polite, cheery and friendly and it's a pleasure to visit the shop.