Extremely helpful. Clear communication. Knowledgeable and even make ‘beginners’ feel valued. Servicing & repairs done efficiently & don’t do unnecessary work - explain clearly what does & doesn’t need doing.
You provide an outstanding, professional service and always go the extra mile to achieve perfection. I always feel confident to be in good hands when I come to you for help with anything to do with bicycles. It’s worth every penny and more.
I’m travelling around the UK coastline (3200 miles) & my disc brakes completely failed. I managed to get to Summit & Jimmy & his team were brilliant. Even though they were extremely busy, they took my bike & put new disc pads on & completely serviced the brakes and I was back on the road within an hour. They also recommended where I could get a great cheese & ham toastie. Brilliant & friendly service.
Summit Cycles, always polite and helpful. They do the job when they say they will do it and from my experience do the jobs well. When there are options they always call me to make sure they do what I want to my budget and don't force the expensive solution.
Will always go back.