Great range of products available in the shop and on-line. Staff are very knowledgeable on products and able to advise to give the best result for the customer. Workshop staff are great, really reliable and willing to discuss the problems and remedies and potential wear and tear thta is happening.
As usual, the staff were very welcoming and were very thorough in their work. Shame I had to wait over six hours for the service to my bike to be completed.
Excellent service for my bike. Very good communication and knowledgeable. The task was completed in a very timely manner. Once in the shop for collection, the customer service was friendly and informative.
Highly recommended! AAA+++
Done in one day they corrected everything that halfords messed up.
Now I have a bike that works
Great staff and worth the money
My bike was booked in and repaired within a couple of days, the staff are kind and helpful, and at this moment in time that means a lot
Everything was explained to me regarding my bike, the process and what would be happening, they are a fantastic group of guys 10 out of 10
Took ebike in for annual service and work was undertaken to high professional standard, on time with excellent customer service. I would highly recommend this reliable and trustworthy service.
The guy with the skin-head is surprisingly polite and helpful for such a thuggish looking brute.
Always great service, advice, and work quality from Summit team.
I bought an Elite turbo trainer. Summit were the nearest stockist (50 miles away). Initial enquiries and ordering all by email with prompt and helpful replies. Enough rapport and trust built up that they ordered before I paid my deposit! Deposit paid over the phone..easy and positive experience. Item arrived quickly. On arrival at Summit to collect the item I was met immediately and plenty of time spent with me going through precisely what I need to do in setting up at home. This was pure added value. In my experience, Jim is the absolute standout guy from the summit team: helpful and courteous. Jim even carried the item to my car. A great experience overall. Thanks.