The Shop always looks fresh and clean. Products are well displayed and very easy to find. The Owner and Staff are always friendly and give good advice. A pleasant local place to shop.
Summit was helpful, prompt & professional in repairing my bike. The summary of repairs provided & suggested future work is useful.
Thanks for your work.
The customer service is always outstanding, they are kind, patient and polite. Taking my bike in is always a fun trip knowing I’ll see the lovely people who work there, thank you for answering all my silly questions
I always feel in capable, pragmatic hands and trust the considered advice being given. Treatment options for a faulty rim were conveyed clearly and a new wheel built. Overall a very happy customer.
A great cycle shop with a huge range of bikes and accessories, but it is their customer service that sets them apart. Several members from the Aberystwyth store helped me with technical details about a wheel I wanted to buy, and shipped it to me quickly, followed up to let me know it was on its way etc. This sort of excellent service is what makes a good bike shop like this so much better than the online only places and those that don't answer the phone.