Sunrise Cyclery handled our Covid-19 bike purchase with such amazing customer care that I would highly recommend traveling to them for your next purchase.
Despite being insanely busy, they took their time to explain the bikes I liked and helped me choose the best one. With two month wait times due to bikes being on back order, they were very communicative and kept me informed throughout the wait time.
Upon arrival for pickup, the bike was assembled with my accessories and ready to go. They were efficient and even helped load the bike onto my bike rack.
I'm so happy I have them for my annual tune-ups for years to come. Great purchase. 5 out of 5 stars.
Polite, attentive and knowledgeable. I would add prompt when business was pre-Covid 19, but given the times and the amount of repair work they're dealing with, the wait for a completed repair is understandable.
They are professional, knowledgeable, and kind people. It is a family business and the customer service is top notch. I appreciate the information about bike choices and help with setting up bike rack.