Recent Reviews:
May 31, 2019
Christine Quinn
SHERMAN, CT
SHERMAN, CT
May 16, 2019
James & Cathy Millberry
NEWTOWN, CT
NEWTOWN, CT
May 5, 2019
D.G.
ROXBURY, CT
ROXBURY, CT
Two "quibbles": I've been trying for two months to make an appointment with a service person to check out our large a/c units outside, and have been told each time that there won't be anyone available "until next month," even for scheduling an appointment. I'll try once more and then I'm moving on . . .
Also, I am a pay-as-I-order monthly customer, with regular orders of 200 gallons each month, and called to schedule my monthly delivery as well as requesting someone to come to check out what appeared to be a leak near the tanks. He came, and found that it was groundwater, not a leak. Our delivery, however, was not processed, and while I understand that the service call had to precede the delivery, there should have been follow-up by your staff.
If I hadn't called back to check, we would have an empty tank now . . . .
Based on my phone order conversation, I notice there's a new voice responding. Could that be the problem?
April 28, 2019
F.D.
BETHANY, CT
BETHANY, CT
April 28, 2019
William Federowicz
OXFORD, CT
OXFORD, CT
April 26, 2019
R.V.
HAMDEN, CT
HAMDEN, CT
April 24, 2019
M.C.
NEW MILFORD, CT
NEW MILFORD, CT
April 13, 2019
M.Z.
NEW MILFORD, CT
NEW MILFORD, CT
April 10, 2019
Richard Hamm
MONROE, CT
MONROE, CT
April 10, 2019
M.T.
NEW HAVEN, CT
NEW HAVEN, CT
You deliver oil very regularly and keep me supplied without my having to worry about it. I also like the monthly payment plan spread out over a year and your staff has always been quite friendly and competent when I needed to call for some reason.
However I have no idea how Superior Plus got my email address to send me this survey so I don't like it that your company looked me up this way.