I have been very happy with the great customer service in general. All the staff in the office and the technicians are pleasant and professional. Thanks for always being prompt with any issues that I have needed taken care of
I rarely see the delivery guy, but the bill tips me off that he has been here. When I do see him, he is very friendly. The best thing, though, is that I feel confident that I will have plenty of propane when I need it. Thank you for that good feeling.
I always contact Kathy Dance for any questions, and she is one of the nicest people to work with. She responds to emails very quickly and her customer service is excellent.
Friendly and professional customer service and delivery people. Automatic delivery, so we never feel we will run out. Online billing and payments are convenient.
One comment about the contract period. The contract ends annually on April 30th. Deliveries made after April 30th and before the new contract renewal are billed at the retail? rate, a rate that is sometimes double or more. Although those bill(s) are adjusted when the next contract is signed it is a bit of a nutty maker!