Outstanding sales service support short notice plan notice all very impressive. I would recommend highly to anyone who owns a bike wants a bike, upgrading a bike need some service. It doesn’t get any better.
The owners product and service knowledge is second to none. Jason is also very friendly and takes time with his customers. He also never pushes any product or service on you like other shops. If you need something for your bike he will be honest and actually explain why you need something or not. It's a pleasure doing business with him.
Any question you may have concerning your bike.. Jason either readily has the answer or quickly investigates to find a solution. Amazing customer service!
Jason takes the time to listen to what you are trying to accomplish riding and then steers you in that direction. No pressure, no pushing, and with some of my older bikes a whole bunch of creativity. Local bike shops give you service and take care of you. That's worth so much more than saving a buck online and I suspect if I compared, there would not be a noticeable difference. Plus what website will stop everything to fix a spoke for you and get you back on the road?
It helps to have excellent products to sell but that is not enough. The seller/owner needs to listen to your needs, provide the best product for you, and address all your questions.
Jason does just that. A very kind man and one who will help you in any way is the reason to visit his shop.
Jason's attention to detail is fantastic, he also takes the time to explain any issues with you. All repairs are completed in a short amount of time and the fees are fair.
Outstanding service, that brings back the meaning of going the extra mile for your customers, it makes supporting your local business a pleasure, i highly recommend them , they have a customer in me for life 🙌🏼
Danny Musico