The customer service is great. Employees take their time listening to you and go out of their way to answer any questions you have .
One employee showed me his own personal bike that I was interested in buying.
The bike was out of stock, but I will be buying it when it appears. Thank you.
Excelent service. I went to pick up by mistake thinking that my order was ready, they went out of their way to get it ready and I was able to take it with me within 10 min. :)
I had an excellent experience at your store. The team took the time to answer all my questions and clearly explained why my bike’s chain was likely damaged. I really appreciated how they showed me how to prevent this from happening again. They also went above and beyond by installing new pedals on my bike.
I would be happy to recommend Sweet Pete’s to my friends. Thank you, and please share my appreciation with your team.
Jordan was very helpful. I was able to test out the bike and bring it home that day! He even advocated to price match a competitor.
I had to come back the next for my rack an wheel locks and he was helpful in selecting them as well. Your mechanic was able to install them quickly and I was on my way.
Thank you to you both!
I appreciate that you select high quality bikes in your store. I know the bikes I have to choose from are all going to be great, will hold up over the years, and are a great value for the price.
Best balance of price and in-store availability, or speed if it needs to come from the warehouse. I do A LOT of research before buying and keep coming back to Sweet Pete's more often than Amazon and other bike stores.
Customer service is incredible. Very friendly and eager to assist. They were as excited about me buying a new bike as I was. When I had payment issues they reached out and made sure I had options and kept my order on hold while I sorted it out. There are a lot of good bike shops in this city but Sweet Pete's stands out.
I was very pleased to find that you could supply two 24" (odd size) Cargo bike tires from Schwalbe. I tried at least 6+ bike websites with no luck, including Schwalbe North America.