I feel really lucky to have so many great bike shops in my neighbourhood: Sweet Petes, Bike Depot, Dismount, Road Off Road—while there's some overlap in each shops inventory and services, each shop has its specialization—but there's one thing they all have in common: friendly vibes and excellent customer service. I've been going to Sweet Pete's for over a decade and I'm always happy to have a reason to visit. (I have more bikes now, but I'm still riding the Kona Dew I bought from Sweet Pete's in 2012—it's my commuter bike!)
Sweet Pete's has the product I need and their service is excellent. They phoned to confirm shipping details and shipped with my preferred provider. Very much appreciated!
In my experience as a Toronto cyclist going to numerous (mostly west end) shops for the last thirty years, yours is the most professional in terms of service.
The staff is knowledgeable about the products good advice when you are either buying or repairing your bike I found A few accessories a bit pricey but hey that’s me
From the first time I came here with a collapsible bike that was well past its due date, the staff have been incredibly knowledgeable, helpful, and kind. The services I have received have been astoundingly quick, perfectly thorough and accurate, and don't hurt the wallet.
I also purchased my replacement collapsible from here and very much appreciate the post-purchase assessment, as it caught an error in the manufacture that would have been potentially destructive down the road!
It is the first bike shop I've been to that I do truly actually recommend to folks.
Brent R was great at explaining the details, over all functionality & set up of my new yeti sb140
Price was on point. I would highly recommend Sweet Pete’s to any of my fellow riders