Hello,
I was at your store to purchase a bike. Thank you for the excellent service: for providing information about the types of bicycles and also for my own specific needs; cost, warranty, etc.
I was so very whimsically impressed that you have a couple of stingray bikes on display!!!! Triggered childhood memories and adventures in another time.
I look forward to trying out my new bike!
The products are excellent, the service is solid, and the staff go out of their way to assist customers, even on a moment's notice. I have referred countless folks to this business, given their excellent products and stellar helpfulness.
I like that when making repairs, everyone in the shop is always very honest about what is or isn't needed to achieve a desired outcome. And there's never any pressure whatsoever to do anything beyond what the customer has in mind at that moment. This indicates that you're completely trustworthy and serious about your work, rather than simply trying to maximize profit.
I also think that the quality of the work has been consistently good and reasonably priced.
Josh was very helpful in helping me pick out a bicycle. Also very courteous and knowledgeable. The technician went over the bike with my wife and aired up the tires.