My daughter has had Hannah as an instructor for over a year. Hannah keeps my child engaged and motivated during their sessions. Hannah also adds an age appropriate element of fun so that my child looks forward to her weekly lesson. The entire team at SwimLabs is professional and responsive when I have concerns or need to reschedule lessons. Facility is very clean and the amenities like coffee station for waiting parents and clean towels for swimmers are great!
Joe was very welcoming when we entered through the wrong door on our first day! Love the warm pools, wonderful instructor - great that they offer towels and lollipops!!!
We love Hannah! She’s the best. She is very patient and understanding. She knows how to speak to him and it benefited a long way. He doesn’t want anyone but her.
My daughter loves it and she is really happy in Marissa's class.
We, as parents, feel our daughter is in good hands with her and all the team working there. They all work really well. From front desk, to instructors, to the guards helping, all of them are ready nice and professionals.
We just miss more space in the family changing room, and the possibility of our kids to take a hot shower (shampoo-gel shower) and then blow their hair (like regular gyms), so they are ready to head home ready.
But in general, really happy.
My child is extremely anxious, but all the staff are able to connect with her. On her first day, her instructor had her diving and trying a backstroke. Now she says she loves the water and loves to swim and is even considering the swim team. AMAZING!!!
Professional instructor Rob gave us a very good impression on our back to swimming lesson.
Facility renovation has improved its look and looks nice and clean.
Pool area temperature has Ben adjusted and now feels much more confortable to be at. My son and me always thought was extremely hot before.
No extreme chlorine smell.
Only thing is that showers would be extremely good to have.
Overall very nice improvement ! We are glad to be back.