My daughters coach is excellent. The small pool allows for easier and quicker learning and advancement. I wish there were more opportunities for one on one with the preferred coach. The only issue I have is that when there are 4 students to a coach I feel like it does not give each child enough time to practice. Should be a maximum of 3 for half hour.
Clare is a fantastic teacher. She is very good with both my kids and very patient. The kids love her. The first lesson we had a different teacher and were not given any notice that our assigned teacher would not be at the lesson. He was not as good with little kids and was not the experience we had paid for. If the teacher we are assigned to is not available we should be given notice and the opportunity to reschedule. Especially for expensive private lessons.
Individualized attention and tailored instruction. Coaches are great with the kids on a personal and professional level. Warm pools. Very structured and organized
My daughter has had Hannah as an instructor for over a year. Hannah keeps my child engaged and motivated during their sessions. Hannah also adds an age appropriate element of fun so that my child looks forward to her weekly lesson. The entire team at SwimLabs is professional and responsive when I have concerns or need to reschedule lessons. Facility is very clean and the amenities like coffee station for waiting parents and clean towels for swimmers are great!
Joe was very welcoming when we entered through the wrong door on our first day! Love the warm pools, wonderful instructor - great that they offer towels and lollipops!!!
We love Hannah! She’s the best. She is very patient and understanding. She knows how to speak to him and it benefited a long way. He doesn’t want anyone but her.