We have always had a pretty good and reliable experience. The one issue we had seemed to be taken seriously and addressed appropriately. I feel like since then my child is progressing in his lessons as he should be.
I am in the Aqua Palates Class. I appreciate the wonderful, friendly instructors, the clean facilities, and the great pool that allows me to safely do exercises, to ease my achy joints. What a gift to have in this area.
My nervous big kid has advanced 3 levels in 3 months. I appreciate recognizing when they hit their targets for levels and the ability to move up quickly.
Signing up for classes was super easy! Mandy is fantastic and so quick to help with everything! The teachers are so sweet and great with my kids! They really do a great job of making their experience the best it can be.
I had some concerns which affected my rating, but I am happy to say that I was personally contacted and those concerns were addressed. Very unexpected, but very kind! :-)
The facility seems very well run. Management is open to accommodating the individual needs of their clients and are quick to address any questions or concerns. Miss Sophia is a wonderful instructor who appears very knowledgeable to the age group and is super positive with the young kiddos.
Children attending lessons at Swimtastic get more attention from instructors than I've seen at previous lessons. The instructors are all great with the kids!