So far it has been a very positive environment for learning. We were nervous about the amount of time and cost to meet the goals. Our child has been working very hard and Sylvan has been helping her progress to grade level. There is still a ways to go and we will see if the service does deliver. After about 30 days, we are very pleased with the progress.
The tutors are very helpful and explain things well. The environment is conducive to learning. I felt that I could fully concentrate and also have help available when I needed it. The tutors helped me to solve problems independently.
The staff is very helpful and courteous. They take a real interest in the experience my children were having and worked with us when we had to do the program in a slightly altered time schedule. The tutors were supportive and had recommendations on how to maximize the effort to improve understanding and proficiency.
I really like that Sylvan calls me to keep me up to date regarding my child. Along with a call an email is also sent. I am very busy and Sylvan understands. My child needed more of a confit builder regarding her math skills and Sylvan does just that, in fact, she just told me she forgot she was "really pretty good at math".
The one on one teaching, they listen to your concerns and feedback and make the best attempt to accounts
accommodate the students. The staff truly care about the kids. I like knowing how they are progressing and improving every few weeks.