Recent Reviews:
May 22, 2025
J.H.
Saginaw, MI
Saginaw, MI
Response From Sylvan of Saginaw
May 24, 2025
We love having Mya at Sylvan! She is so enjoyable to teach and she is learning!
January 27, 2025
R.F.
Saginaw
Saginaw
December 21, 2024
M.V.
Saginaw, MI
Saginaw, MI
I was over charged twice within two weeks. Never got offered any discounts or any credit for the company’s mistakes. I called to talk to Tobin and Brenda supposedly told him to call me about the situation, and never received any call. When I scheduled a meeting with Brenda she canceled and did not inform me. When I showed up the day of the meeting she said “What are you doing here, the meeting was canceled because I assumed you weren’t coming because you weren’t bringing your child in this week” in my opinion sylvan of Saginaw has very unprofessional behavior. I shouldn’t feel like I have to do someone else’s job when I’m a paying customer. I shouldn’t have to explain how much I should be charged every week nor should I have to explain that you should communicate any cancellations with your clients. I refuse to recommend Sylvan to anyone unless you want to be over charged 2 weeks during Christmas and deal with unprofessional behavior/service and prejudice from the company.
November 29, 2024
Arri Monroe
September 19, 2024
N.C.
Saginaw, MI
Saginaw, MI
I didn’t get any work done my child did there.. I don’t k ow what improvements she made during her classes..
It is expensive but still we planned to send her thinking of some good response.. But unfortunately didn’t get any benefits..
Response From Sylvan of Saginaw
September 23, 2024
We are sorry to hear that your child's experience did not meet your expectations. It is unfortunate that she was not able to attend more than six hours, as all of our programs take time and consistency to see marked improvement. If you move back to this area, we would love to give it another try.
August 31, 2024
Jessica Ritenburg
Saginaw, MI
Saginaw, MI
July 22, 2024
J.E.
Bay City, MI
Bay City, MI
August 13, 2023
D.W.
We like the consistency in student delivery and the progress feedback each period! We can see how our daughter is progressing by her confidence and willingness to engage in her learning tasks! She is not as easily frustrated as before! We’re looking forward to seeing how much more growth in the next semester!
July 24, 2023
John Vasquez
March 27, 2023
S.M.
Saginaw, MI
Saginaw, MI
My son was in a group with a young child who constantly distracted my son and other students. What a waste of learning time for my son and a waste of money.
Response From Sylvan of Saginaw
July 20, 2023
Hi Shelley, Thank you for your feedback and making us aware of the situation. We have worked on techniques with our teachers to deal with these types of situations. We have also remedied the specific situation that you are referencing so that it is not going to happen again. I know the last time we spoke you felt that your son was doing well and we hope that he still is! If you decide to return, please reach out to me personally. Sincerely, Tobin Yoder
April 13, 2022
T.A.S.
April 2, 2022
Shannon Newman
New Lothrop
New Lothrop
February 17, 2022
Joseph Harris
January 28, 2022
S.J.
Saginaw, MI
Saginaw, MI
I have not been able to gauge how effective this program is for my son. He’s been in the program for 7 months, and the progress reports that I receive are not exactly reader friendly. While it may show levels of achievement and mastery, what I am interested in, is knowing that Sylvan has identified his most challenging areas and able to show specific objective achievements besides just levels and general goals. I believe the program assists him in reading, but I don’t believe it is being aggressive enough to really help advance him in his reading and his confidence to read. I will give it some more time, but for these past 7 months, the progress has seemed minimal.
January 20, 2022
M.L.
December 20, 2021
Kathy Dixon