Well, I was very pleased with how the person lowered my price for the gas from $2.65 to $1.99. I have to say that I am not impressed with the "price gouge" there as I am sure that even at $1.99 Synergy is making a profit. Also, I have been a customer at AmeriGas/Synergy for almost 20 years, so I think it is in the company's best interest to have some kind of loyalty program.
Speedy service! My gas arrived the next day after I ordered it. The lady on the phone was very pleasant and helpful, and the driver of the delivery truck was cheerful, polite and efficient. An excellent experience.
They arrive, fill the tank, leave a delivery ticket, and go on about their business. One phone call sets up the process and there are no issues or mistakes. The tank is filled to the level I requested. No damage to the driveway or yard. The tank looks fresh and clean and the employees do not scratch or chip away the paint when filling the tank. I know a bill will arrive for the exact amount I ordered and received without surprise fees or unexpected costs. I love it.
Many things, to start off with a nice email from Susan Bowen informing me of a rate if I filled the tank to capacity. Her kind email sparked my whole transaction this time, prompting me to call and get my tanked filled when I did.
My phone call in to schedule a delivery was answered by a pleasant gal, unfortunately, I didn't get her name but was from the 3602 NORTH MINGO VALLEY EXPRESSWAY, TULSA, OK 74116 Office. The tank was filled in the time promised and a receipt was left by the driver in a good place for me to find it. And then finally my follow-up call back to the original office this time I spoke with Tina, who worked with me on my over-payment and was able to credit it back to my debit card and took time to answer all my questions.
With all the parties I interacted with, regardless of email or telephone conversations, to receive my delivery of propane this time was just an awesome experience!