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Recent Reviews:

Just like buying local and taking advantage of sales. Good bike expertise in the sales and service

Selection, and helpfulness of staff.

Friendly, patient, and knowledgeable!

Both JP and Drew answered all my questions. They offered recommendations and at no time was there any pressure to make a purchase. The store has everything one needs to be prepared for riding. After visiting other stores I found Syracuse Bike with the best products,sale staff and the guys in the prep and repair area. Syracuse bike is at the top of my Christmas list.

Drew was very attentive, patient and knowledgeable about cycling and Syracuse Bicycle's products. Made many useful suggestions. Everyone was friendly and professional. This is the second Trek I purchased from SB. Store appears clean and organized. Three or four attendants hustling sales that Friday morning, a steady flow of customers coming and going.

Great selection. Great atmosphere. Everyone very helpful; and not annoying :)

Took the time to work with my specific needs, fit me to the appropriate size and quality.

knowledgeable staff, excellent inventory and variety of products you want to own

Staff were great to work with - very knowledgeable, positive and pleasant.

You guys are the best! Great staff who understand the bike world

Staff take the time to answer questions in detail, and make sure you understand what you need, even if you are new to biking and don’t have all the terminology down yet

SB has been my go-to LBS for many years. Great products, great customer service.

Everything! This store rocks, and the staff kicks a$$...

Great service


My most recent big purchase was trek Farley 9.6. I did buy some accessories since then. Shopping experience is always great at SB. Nice job in both the advertising and store setup for the sales event. It’s by far the nicest bike shop in the area.

Always friendly and more than accommodating.

I recommended you to two of my riding buddies yesterday.

Friendly. I did not feel pressured at all. Great space. Even though we live in Rochester, we would go back there for our bike needs

So excited about my new bike! Thanks Zach for all your help! LOVE Syracuse Bicycle and will be back for sure! I'd love to get a trainer next!