I came in a little before closing and your service department changed a flat tire for me while I waited. This is very representative of the quality of service that I have always received from Syracuse Bicycle
Why a 10:
-- Staff is friendly and knowledgeable.
-- They have very nice bikes.
--Every time I have come for service, they have been prompt and effective.
Will help with a task I'm doing myself or take time to make a quick fix when needed. Calls me by my first name. Remembers my style of riding and racing.bshows me how to make the coffee. LOL
Jason was extremely helpful answering all my questions and helping me with a repair on my bike. The shop has cheaper Trek parts than you can find online and comparable prices on gear (can't beat Amazon's China junk prices but it's quality, returnable and you feel better about buying it local).