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   5982 Reviews
2540 Erie Blvd E
Syracuse, NY 13224
(315) 446-6816
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Recent Reviews:


Salesperson John was helpful in selecting style, size and adjusting bike to fit me. He was pleasant, knowledgeable and not pushy.
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quality products and helpful ,friendly, knowledgeable staff - They go the extra mile
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I received excellent, prompt service and very thorough review of the bike rack I purchased. Good job!!
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Customer service, other stores have similar bikes. You have the knowledge and relationship skills to make me feel comfortable.
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The associates were all very helpful
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Everyone there is very nice and approachable. Wide selection of bikes, ebikes and accessories and you have quick turnaround time on repairs and tune-ups.
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Amazing service a d super helpful
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Dale was very helpful. He is kind, knowledgeable, and fun to work with!
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Your store is actually open on Sundays. I was dealing with a last minute bike emergency and being able to run in and get what I need was a life saver.
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The mechanics in the service department took care of my bike very quickly and professionally. Ryan was even nice enough to adjust the height of my seat which helped improve my riding tremendously.
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I thought Dale's combination of care and knowledge was fantastic. I knew basically nothing about e-bikes and he was informative without being at all condescending - he took every question I had seriously and gave me smart, clear answers. His own enthusiasm for bikes was clear but I never felt that he was being pushy or trying to sell me something more than what I was looking for. I bought a bike that I love, a few accessories that I wanted (again, I never felt like he was trying to upsell), and feel great about the purchase. I was at a party the same night that I bought the bike and I was talking about what a good experience I'd had and three other people at the party had bought bikes from Syracuse Bicycle (one from Dale) in the past couple of years and said their experiences had also been very positive.
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All top notch. Great store and great staff.
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Incredibly fast turnaround.
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Ordering online and having the bike waiting the next day was very convenient. When you already know what you want it is especially convenient.
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Always great service from the repair shop team. Simply outstanding
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All my options were clearly explained to me. Very happy with my new bike.
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Fast. Efficient. Thorough.
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Good customer service and high quality products!
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Knowledgeable, encouraging, and hands-on advice!
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Professional fast service
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