Response From TallGrass Spa
December 30, 2025
Hello, Ms. Kao,
Thank you for being our guest and please accept my sincere apologies for this unfortunate situation. I know that Maria was on the tail end of her illness, so most likely not contagious. that said, the experience was clearly disrupted by her remaining symptoms. I will reach out to you personally so that we can connect and I can make it up to you!
Sincerely,
Melissa Rackliff | Spa Director |
[email protected]