Response From TallGrass Spa
August 10, 2025
Thank you for being our guest, Ms. Umbreit. I read your most recent review, and I do hope you found the relaxation you were seeking here at TallGrass. I'm so sorry that you felt pressured to buy products. That is never our intention. We are lucky enough to offer products that we truly love and believe in, so we genuinely want to share them with our guests! I won’t deny that products sales are an important part of our business at TallGrass, still we never want any guest to feel uncomfortable or pressured. Only educated, informed, and blissful! I will reach out to you personally so that we can connect.
Sincerely,
Melissa Rackliff | Spa Director |
[email protected]