Response From TallGrass Spa
June 04, 2025
Dear Ms. Falco,
Thank you for being our guest and for your kind words about Tori. I'm so glad to hear you enjoyed your service with her! I also appreciate your honest feedback. My sincere apologies that you felt anything other than warmly welcomed and relaxed while you were here. Regardless of if you're the first guest of the day at 8:30 am, or the last guest of the evening at 6:30pm, we want you to enjoy every moment and every inch of the spa. I will reach out to you personally so that we can connect and hopefully I can make it up to you.
Sincerely,
Melissa Rackliff | Sps Director |
[email protected]